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Frequently Asked Questions

How do I activate my account?

How can I change my shipping address?

How can I track my orders & payments?

How do I cancel my orders before I make a payment?

How long will it take for my order to arrive after I make payment?

What is the accumulated delivery fee? How much is the handling fee?

How do you ship my orders?

How do I make payments? How does it work?

What happens if there’s been a delivery mishap to my order? (Damaged or lost delivery)

What happens in the event of an unsatisfactory/expired/wrong/missing product?

I am having problems accessing kamayog website. Some of the pages look weird. Am I using the right browser?

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